A handheld device called Delivery Information Acquisition Device (DIAD) was created to record and upload delivery information to the UPS network immediately upon pickup by every UPS driver.
A very nice UPS Employee in Texas, Elizabeth at 214-491-4533, called us on Feb 05 and after providing a long story of UPS mistakes prominsed to send us a new label to reship package without charge as we already paid $47. I waited each time and no attempt was made to deliver my package.
I just want to note we have not received that new label. We have already missed the grandson birthday by two weeks so we need HELP. Arrival Scan Secaucus, NJ, United States 12/18/2017 A. Departure Scan Secaucus, NJ, United States 12/17/2017 P. Arrival Scan Bound Brook, NJ, United States 12/17/2017 P. Each time I called I was told that the package was at the Forest Park GA station.
I have signed into your website and it send me emails but that doesn’t help me get my packages.
I wish there was a way I could not use your service however it is not my choice, it is the choice of the companies I order from.
I took a day off work with out pay to receive my package the morning off delivery date it was still good to be deliver later on that morning it had been rescheduled for the following day according to my tracking number that package hah left fort Worth into San Antonio and into Corpus Christi .