All of your communications are securely encrypted from your computer to ours.If a user is reported to Facebook for posting suicidal content, the content is reviewed by the Facebook Safety Team.Listed below are hotlines, help lines, and information lines, organized by subject. EST, Monday to Friday Canadian AIDS Society HIV Information Hotlines: Crisis Text Line (U. only) Text HELLO to 741741 or message us at facebook.com/Crisis Text Line to chat with a Crisis Counselor. Twenty-four hours a day, seven days a week Hope Line Call or text 919-231-4525 or 1-877-235-4525 https:// Kids Help Phone (Canada only) 800-668-6868 Twenty-four hours a day, seven days a week National Alcohol and Substance Abuse Information Center 800-784-6776 Twenty-four hours a day, seven days a week Institute on Alcohol Abuse & Alcoholism 800-662-HELP (4357) Twenty-four hours a day, seven days a week Ontario Online and Text Crisis and Distress Service (ONTX) Text 741741 from 2 p.m. daily Twenty-four hour distress and crisis lines: 416-408-HELP (4357) Teen Line (310) 855-HOPE (4673) (800) TLC-TEEN (852-8336) (U.
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The chat counselors are here to listen and support you through whatever difficult times you may be facing.
The confidentiality and security of chats are ensured through the Lifeline chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other.
Crisis Chat has linked existing certified crisis call centers around the United States on one website platform, creating a service that will eventually route website visitors to the crisis center that serves their local area.
Crisis Chat has also provided essential emotional support and crisis intervention services to millions of people who are depressed, despairing or thinking about suicide.
If appropriate, Facebook will respond directly to the user via e-mail indicating that someone on Facebook is concerned about their safety and encourage the user to call the Lifeline and/or enter a confidential chat session with a crisis counselor.