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As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
The women believed heroic Captain Morgan Travis was on the lonely hearts website looking for love Ms Smith said: 'Despite having obtained substantial sums of money he then decided to say Morgan Travis had been arrested for money laundering and requested money in the guise of Sergeant James Wayne who said he was a friend of Travis.'Despite discovering Morgan Travis was a lie dreamt up by a Nigerian man called Tosin Olasemo she continued an online relationship with him after telling her he had committed the fraud because he had borrowed money from Nigerian militants and now owed them money under pain of death.
Ms Smith said: 'Unfortunately she still felt an attachment to the defendant and stayed in contact for some time and sent him more money until a lady claiming to be the Danish wife of Olasemo contacted her.
We also recognize that what people want in their 50s, 60s and beyond is often very different from what they wanted in their 30s and 40s, let alone their 20s.